What can I help you with?
Everything will be tailored to make sure you get exactly what you need from working with me.
I’m a person not a robot (hi, hello) so if you need something specific or you want to talk budget, drop me an email.
"Steffi is one of the smartest and most efficient people I've ever worked with.
She intuitively 'got' who our supporter base is, what motivates them to support us and how to communicate with them, and worked extremely hard to help us grow as an organisation.
I couldn’t recommend her highly enough."
— Clare, Head of Articles at Novara Media
Email +/ Website Audit
Live workshop with actionable recommendations.
Got email sequences or a newsletter set up but don’t know why more people aren’t sticking around or booking on? Maybe you’ve got loads of people’s email addresses but no idea what to do with them all?
This 90 minute session is for you.
Ask me how to solve your trickiest problems, mine my (12! years!) experience for best practice tips and I’ll share my detailed advice and practical recommendations to help cultivate and nurture your community.
I’ll ask for some details and examples ahead of time so I can deep dive into your world beforehand. That way we can hit the ground running when we meet.
Welcome Email Journey
Turn new clients into loyal members of your community.
Whether people are making an initial enquiry or are booking on with you for the first time, welcoming them into your world is the first step to cultivating a thriving community of engaged dream clients.
If you’re serious about building a movement of people doing the work to change how they show up for themselves and for their community, then this is the best first step.
Fun fact: I’m weirdly geeky about setting up welcome journeys (year on year increasing membership and revenue expansion from the same mailing list? Yes please.) It honestly gives me life.
Sales Funnels
Guide your dream clients into your latest container or offering.
People often hold off booking a new service or signing up for an in-person event because they don’t have all the information they need to make the decision.
Creating a sales funnel is the full, custom approach to nurture your community from ‘interest piqued’ to ‘booked and excited’.
If you’ve got client email addresses all over the place but have no idea how to bring it all together, let me know and we can add on mailing list curation so we’re ready to go on launch day.
Don’t have time to write to your people consistently? Ask me about monthly copywriting retainer packages.
Straight up copywriting services
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Perfect for product launches, selling out your events, or filling up your books.
This is ideal for those who already have a mailing list set up & ready to go.
Planning for the season ahead? Ask me about having me on retainer so i’m right there with you for each & every launch.
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Emails to confirm a booking, nurture abandoned carts, & long-time no-see client offers.
Not sure about how to set up an automated sequence? Ask me about what’s involved in setting one up.
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Want to freshen up your site, with strategy-packed copy & lead generation built-in? I got you.
⌓ Web pages to explain your memberships, workshops & trainings.
⌓ Webinar/online workshops sales pages, and ‘about you’ page.
If you’re keen to keep the conversation going with people who visit your site, ask me about gifts & guides that will grow your mailing list.
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Probably the simplest way to start growing your community, regular newsletters are a must-have.
Point to your offers, share news from your community, and write on subjects that will have your people psyched when you land in their inbox.
Pro-tip: Segmenting your email audience is The Best Way™️ to cultivate deep community that connects with what you do. Ask me about a segmenting advice and tips session.
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If you’ve got a product launch or new offer that you need to sell, this is perfect for people who already have a mailing list ready to go.
Not sure if people even open your emails…? Ask me about a engagement audit & recommendations session.
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⌓ Email marketing calendars for a specific launch, a season, or the year ahead
⌓ Guides & gifts that will grow your mailing list
⌓ Introductory, special offers & packages
⌓ Sales & special offer emails
⌓ Course materials
⌓ Blog posts
Not sure what’s going to work for your idea? Ask me about a product/offer audit for my top recommendations & an action plan that you can get cracking with straight away.
Thinking bigger?
Have me on your team to bring your full vision to life
Perhaps you already have a large social following and want to translate your reach into paying customers, clients or members?
Of if you know (just know) that your vision has what it takes to transform a huge number of lives, but articulating what you offer, defining specific products and building a strategy that will actually get you to where you want to go feels complicated and overwhelming.
I’ve got a limited number of monthly retainer spots available.
You’ll always be my top priority and you can contact me whenever you need.
If you’re serious about building or growing a business with a community of radical change-makers at its heart, I’d love to hear more.
"Steffi completely reimagined the way we ensure that we are maintaining a strong relationship with supporters once they are through the door, from tailored welcome journeys to ongoing communications -- all backed up with a clear rationale tailored to suite the profile of our specific donor base.
As a result, we had greater insight into our supporter base than ever before, lower drop-off, and therefore more confidence in our business and financial planning.
Above all, Steffi closed the distance between our work and the supporters who fund it."
— Craig, Former Director at Novara Media
As if I’d go on about building community without inviting you in.
Sign up for practical tips about how to turn first-time enquiries into long-term clients.
I’ll never be weird about your email address.
This is just between us.